This Program Is Not
for Every Property.
Read through the following. If it describes your property and your expectations, a site walk with Thomas is the right next step. If it doesn't, we are not the right program for you — and that is not a problem.
The outdoor environment was designed and installed as a complete system.
Not assembled piece by piece over the years, not maintained by whoever was available at the time. A cohesive outdoor environment — engineered drainage, a documented irrigation plan, a specified plant palette — built to hold its standard year over year.
Documentation is expected, not optional.
After every visit: a timestamped record in your portal — services performed, crew lead, photos. On the first of every month: a written property report in your inbox. You expect a record of what was done, when, and by whom. If no one at your property will read that report, this program is not the right fit.
Your irrigation system has multiple zones and you expect them to be managed.
Not just run. Managed. In SWFL's wet season — June through September — a properly managed irrigation system is adjusted week to week as rainfall accumulates. Heads are audited quarterly. Issues are flagged with photos the day they're found. That level of irrigation management is standard in this program.
Missing a post-storm assessment is not acceptable.
Before a named storm: palms are secured per protocol. After: Thomas's crew walks the property, photographs the condition, and flags anything requiring attention. If your property is vacant during hurricane season and you're relying on someone to handle this without being asked, this program does that.
The plant palette includes specimen material worth protecting.
Mature royal palms, sabal clusters, bougainvillea trained over structure, foxtail palm groupings — plants that represent years of establishment and real dollar value. A crew that doesn't know what it's looking at is a liability on a property like this. This program puts people at your property who understand what they're maintaining.
You want one contractor responsible for the entire outdoor environment.
One point of contact. One standard. Whether it's an irrigation head replaced, a drainage run cleaned, a light fixture swapped, or a change order quoted — it goes through Thomas. Not a different company for every system. This is the same operating model we apply to our design-build projects, applied to maintenance.
The investment makes sense for what you're protecting.
The Essential program begins at $2,000 per month, billed annually. The Reserve program — Thomas's personal monthly walkthrough, dedicated crew, priority scheduling — is $5,000 per month and above. These figures reflect the cost of the people, the documentation system, and the standard we hold. If that investment requires significant justification against what you're protecting, this program is probably not the right fit.
Your primary criterion is price.
There are maintenance companies in this market that charge less. We are not competing with them. The PLD Estate Care Program is priced to fund the oversight, the documentation, and Thomas's direct involvement. If cost is the first conversation, this is the wrong program.
You want flexibility to pause, reduce, or cancel month to month.
This is an annual program with a fixed schedule and a consistent crew. The consistency is what makes the documentation meaningful and the standard possible. We do not offer seasonal, month-to-month, or on-call arrangements.
Your property is under half an acre with a basic plant palette.
This program was calibrated for estates with complexity worth managing — multiple irrigation zones, specimen plantings, documented drainage infrastructure, outdoor kitchen or lighting systems. If your outdoor environment is simple, this level of management is more than it needs.
No one at the property will engage with the documentation.
The monthly reports, the portal records, the issue flags — these exist because someone cares about them. If the property is a rental managed by a third party with no interest in the records, or if documentation is treated as unnecessary overhead, the value of this program is largely wasted.
A site walk is the right next step.
Thomas walks every property personally before any program is proposed. There is no contract until he's assessed the site and confirmed the program is a fit. Assessments are scheduled directly — no online form, no intake queue.
thomas@pldfl.com · By appointment only.